SHIPPING & RETURNS
As soon as we have received your order and the amount due, we ship your product to all European countries. We ship "standard". The prices include 20% sales tax.
Accepted methods of payment are Visa, MasterCard and Paypal.
The total cost of your items ordered plus shipping fees (if applied) will be billed to your credit card or PayPal account. This does not include any taxes, duties, import fees or customs fees charged by your local government, we cannot anticipate what these charges will be, please contact your local government or post office for more information.
All orders will be processed within 1 - 2 working days from the date of order and handed over to our delivery partner which is currently the Austrian Post or Myhermes.
Usually, delivery takes 3-15 Business Days, depending on your location and season
(In December it might take a little longer)
If a parcel is returned or re-routed, because the address was incomplete or incorrect, because you refused to accept it or because you didn't pick it up at your FedEx station in time, you will be charged for the shipping costs back to us.
Return & Exchange Policy
All products can be retured within 2 weeks from the date of arrival at your own cost.
SALE items cannot be returned.
All refunds will be issued based upon the original form of payment.
No cost will be covered should the product/s go missing during the return shipping.
We advise you to send all items back with a transport company which provides a
track & trace service.
We will control all returned products and reimburse your payment excluding shipping cost and custom charges. If the product is unworn and in good condition. That means: all goods must be returned in original condition along with a copy of your invoice/delivery note with its original package. You have to pay the postal fees for this kind of return.
We have to dismiss the returned product if: the product shows signs of visible use or the product is damaged as a result of return transport. If they seem used or worn we keep the right to not take them back.
WE BANDITS e.U